SDSUBS Refund Policy

Your historical order information query address:

If you encounter the problem during your usage of subscription and do not accept the solution that customer service proposed and request a refund, the following is the refund policy:

1. Refund rules for non-prepaid subscriptions

Non-prepaid products include: Netflix, ,Prime Video and Spotify

1. The order status will be changed from processing to Completed 10 days before the subscription expires, and we will no longer accept your refund request.

2. Please confirm that your order status is Completed , orders with other statuses do not support refunds.

3. Orders in the Refunded and Refund application status do not support applying for a refund again.

4. If you request the customer service to refund you when the order is in the Compeleted state due to personal reasons, SDSUBS will ban your account as appropriate because this behavior has violated SDSUBS refund policy and T&C.

2. Resller refund rules

If the reseller has a refund request,Please contact our online customer service, and we will have a specialist to communicate with you and solve your refund requirements.

3. The principle of refund amount

The amount of refund you will get = order amount/total duration of the order * remaining time of the order-the handling fee required for payment and refund (determined according to the payment and refund rules of each payment channel)

If you encounter any problems, you can contact our online customer service or open a ticket:

Thank you for your support and understanding, and I wish you a pleasant shopping experience at SDSUBS!